Thursday, 10 April 2014

Personal Tutor Role in Professional Education - Support from Personal Tutor




Discussion of the final aspect of findings from the unpublished research –

Williams M, 1999, ‘Exploring the Role of the Personal Tutor in Nurse Education, Department of Education, University of Surrey, unpublished.

The research was carried out using a sample of students and staff from 7 campus sites. On examining the responses regarding the qualities of a personal tutor, three main themes emerged – knowledge, communication skills and interpersonal skills.

 The earlier related blogs are:



Personal Tutor Role in Professional Education - Quality of Student - Tutor Communication



Academic support

There is a majority response, from both students and tutors, indicating that support of essay writing and presentation / seminar needs to cover areas like general advice and guidance, understanding of guidelines, presentation skills, and use of aids, to academic skills related to writing, level of work, referencing and relevant reading to be carried out. There is no difference noted in the needs regarding essay writing, between students from different academic years. The numbers of students who did not require help with content of essay and those who did not make a comment also remained consistent in all three academic years. Some tutors from site A have elaborated on the need for challenging assumptions / attitudes and opinions of students. The tutors are willing to give as much support as the student needs, time permitting, which also includes giving examples of model answers and additional handouts, a suggestion also made by Brennan (1995). Few tutors from sites A, C, D and F commented that they would direct the personal student to the module operator for the knowledge base of the essay or presentation. Nevertheless, Brennan (1995) clearly places the responsibility on the tutor to clarify, to the students the conventions of academic discourse, in particular the language, style, content and arguments in their essays.

Building of confidence, to carry out presentation / seminar is also seen to be a support a personal tutor can provide, according to some students from all sites except C and E. This is agreed by many tutors from all sites except E. The responses of the first year and second year students regarding support are similar. They need general advice and guidance for content, aids, presentation skills and support for building confidence. The number of students who would not require this support or use the module operator and those who did not comment remains similar in the first and second years. In the third year the number of students who require support has decreased a little, and very few feel there is a need to build confidence. There are more students, who do not wish for this support or would use the module operator, because by this time the students have gained some experience. The support would therefore be focused on the content being at degree level, so the module operator would be a more appropriate choice. The number who did not comment remains the same as the other two years.

Study skills

General advice / support and guidance regarding study skills and reading of relevant literature are the most popular comments from most students at all sites. The tutors also agree and various comments explain the study skills the students would require guidance for, note taking, depth and breadth of reading, appropriateness of literature and critical analysis.  When examined on the basis of academic progress, the need for general advice and support for study skills diminishes as students reach the third year, but help regarding reading of relevant literature increases. Again, the number of students who do not require this support or have chosen not to comment remains the same overall. This is a fairly high number. Some tutors from sites B, C, D and F makes comments that could provide an explanation for this. The reasons for not availing this support are the provision of a reading list within the module guide, support from module operator and the librarian.

Planning Study

Some students from all sites identified the need for advice to plan study time and balance study and leisure time. This need seems to decrease, from first year to third year. Some students stated that this support should be provided if necessary. This was emphasised more by students of first and third year. Probably due to the fact that students in their first year are adjusting to studying and course work while in the third year academic pressure increases so the need may arise again. Overall, majority of the students did not see the need for this kind of support or did not comment on it. This could be due to first year students either genuinely do not need support or are unaware of this need. While in the second and third year, it is more likely that students may have worked out their own time management rather than being unaware of the need.

Review and Feedback

Majority of the tutors from all sites except E stated that they could give assistance with study skills, setting up of realistic program of learning and prioritising workload. Other comment included review of progress to check if students are meeting deadlines. Some tutors from site C stated that they had not been asked to provide this kind of support and so they felt unable to comment on it. A small number of tutors from site F went on to say that it could be viewed as interfering and condescending. This coincides with a larger number of students from sites C and F not wanting or commenting about this kind of support. But surely if the tutor identifies this need in a personal student, support must be offered, and it is up to the student if they do not wish to accept it. The offer of this service could be clarified to the students at the onset of the relationship, making them aware of the available support. Then the student would be free to avail necessary support without the personal tutor being viewed as interfering or condescending.

Building confidence

Some students from all sites except E feel the personal tutor through reassurance, praise, encouragement and positive feedback can build their confidence. The first and second year students are more in need for this than third year students are. There is a small rise in the number of students stating this, from the first year. This could be due to the move of students from Common Foundation Program to Branch Program and increasing hours of clinical practice in the second year. Few students from site A, B and C state that it may be necessary to build confidence but they can get this support for others, a feeling which definitely increases among students as they progress from first to third year. Many first year students make no comment or have not wanted any support, maybe because they are still new to the program with more time spent in the classroom so there is a limited awareness regarding what support is needed and is available. The numbers stating this support is not required and those making no comments remain the same in second and third year.

While the tutors have been much more expansive on how confidence can be built. The most popular responses are by being supportive, giving time to the students, listening to the students and encouraging independence of thought and ideas, act as an advocate while allowing the student to develop autonomy through discussion, showing regard for their ideas as well as providing constructive criticism. Many tutors from sites B, D and F feel this is central to supervision and to the personal tutor role. However, some tutors from sites B and C acknowledge that building of confidence can be difficult as it is dependent on the individual student and generally it should come with increasing knowledge, understanding and maturity. 

Information Giving

Other comments made by the students relate to information giving and advice on the process of the course and university, advice on health matters, career advice, help to fill job application forms at the end of the course. Students in third year also wished for support to complete their learning log, particularly as in the third year the log has to be written at degree level and is also a part of the assessment.

Summary

During the discussion the views of the students and tutors have been examined and comparison made with the available literature. The reasons for the views held by the students and tutors have been explained. There is a general agreement on the need for having a choice of personal tutor. The qualities of the student – tutor relationship and those expected of the personal tutor are in congruence with the available literature. The one specific disagreement is that counselling should not be the role of a personal tutor. The emphasis on the personal tutor being a role model for learners and use of learning contracts to facilitate learning have not been raised by any respondent.

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