Monday 31 March 2014

Personal Tutor Role in Professional Education - Allocation of Personal Tutor



Discussion of the first aspect of findings from the unpublished research –

Williams M, 1999, ‘Exploring the Role of the Personal Tutor in Nurse Education, Department of Education, University of Surrey, unpublished.

Generally, at the onset of the course, students are allocated a personal tutor. This allocation is done on the basis of tutor workload, that is, the number of personal students a tutor has and the Branch speciality chosen by the student. Majority of students and tutors indicate that there needs to be a freedom of choice given to the students regarding their personal tutor. A small group of students do identify that they were offered a choice of personal tutor, but this could be for those individuals who have made specific requests or changed their Branch program speciality. 

The tutors in favour of providing the students with this choice reason that there is a need for development of a good relationship, which will allow the student to avail support from a tutor they perceive as approachable. The tutors within nurse education are familiar with the principles of adult education (Knowles 1984) as it forms the basis or the educational philosophy and is seen to be the preferred method of teaching within the institution (as found by Akinsanya 1998). As discussed in the earlier blog, the foundation of this type of support is a good relationship, under the circumstances, it is logical that students would need to be given a choice of their personal tutor. These are the very reasons pointed out by the tutors when explaining why students may wish to change their personal tutor. This is elaborated by identifying problems like personality clash, lack of support, poor access and availability, and that the student knows and has a better relationship with another tutor. 

The students are in agreement of this. They see their need for choosing their personal tutor stemming from problems of relationship, access and availability of their personal tutor. However more tutors than students point out that age, gender, race / culture could be factors influencing the relationship between the student and the personal tutor. The lack of understanding of the student’s background can, not only hamper the forming of a relationship but can also create misunderstanding and breakdown of existing relationship (Earwaker 1992). Very few students stated that the personal tutor could be of the same gender. Tutors also indicate an awareness of need to change personal tutor when student changes Branch program, as it is beneficial to the student. This is not highlighted by the student, which is indicative of the fact, that generally there are very few students who change branch and when they do so, a change of personal tutor has been arranged.

Another point addressed by the tutors and not the students, is that the tutor should also have a choice in stating that particular student should be given another personal tutor. This may be necessary when a tutor becomes aware of the needs of the student and an existing lack of good relationship, so a change would benefit the student. This choice for the personal tutor is however not available so unless the student demands a change, nothing happens. Since the onus of seeking out the personal tutor and thereby the responsibility of forming a relationship is more on the student, they need to request a change if they want it. Nevertheless, if there are problems, the tutor needs to discuss these with the student and work out a solution, before the step of changing the personal tutor is taken. This is not always possible as the student may not visit the personal tutor or lack self-awareness regarding need for support. It can be a time consuming process when there are other pressing demands on both student and tutor time.

The few tutors, who have been of the opinion that students should not be offered a choice, reasoned that it could lead to an imbalance of workload, that is, in the student tutor ratio. It would also be impractical to wait for the student to make a choice at the onset of the course. Still, this problem can be overcome by initially allocating a personal tutor and giving a choice at a later time. Students would prefer to be offered a choice within three to six months of the onset of the course, as they would have had time to get to know different tutors. The second most identified time for being offered this change is at the time of change from Common Foundation Program to Branch Program. Lastly the choice should be available to students whenever there are difficulties, academic problems and communication breakdown.

Tutors from one site specifically identified the problem with lack of continuity of support to the student, if the tutor was changed, which could affect record keeping and student profiling, the very advantages pointed out by Hitchcock (1990). However, at present only personal tutorial records are maintained by the tutor, as other academic records are maintained centrally by field administration, along with attendance and clinical placement records. Therefore, if there is a change of personal tutor, only tutorial records and records of any communication with the student, are to be handed to the new personal tutor. Since the student tends to choose a personal tutor who she has developed a relationship with, it is not likely that there will be a break in continuity of support, a factor more important than maintaining of records and student profiling.

These detailed findings regarding allocation of a personal tutor can be applied to most professional courses as well as other qualifications, especially long courses as the issue is about when to allocate and how to allocate personal tutor.

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